Hello! I'm Jennifer,

a UX researcher with a background in person-centered therapy.

My passion lies in connecting with people on a profound level and using my expertise to enhance their daily experiences. My journey into UX has been guided by a lifelong love for art, dance, and the creation of meaningful interactions. In my work, I've merged empathy and craftsmanship to create user-centered solutions.

I approach every aspect of life, whether it's tending to my garden or tackling design projects, with a meticulous mindset. I'm committed to delivering excellence and ensuring that every project is not just completed, but done thoughtfully and effectively.

  • Discover Financial Services

    UX Research and Design for end to end projects across Discover Financial Services products

  • School Based Health Center

    A UX Research and Service Design contract for a health center located inside a high school.

  • Memento

    UX Research and Design of an app to help caregivers manage medication and save valuable time.

A little more about me

Approaches

  • User-Centered Design

  • Human-Centered Interaction

  • Service Design

  • Somatic Empathy

  • Artistic Inquiry

Research Methods

  • User Interview

  • Ethnography

  • Survey Development & Analysis

  • Task Flow Analysis

  • Workshops

  • Qualitative Analysis (Thematic Analysis, Affinity Diagramming, Insight Statements, etc.),

  • UI/UX Testing (Heuristic Evaluation, A/B Testing, Card Sorting, etc.)

  • Competitive Analysis

  • Persona Creation

  • User Matrix

  • User Journey Map

  • Empathy Map

  • Needs Assessment

  • Prototyping

Subject Matter Expertise

  • Behavioral Psychology

  • Human Centered Therapy

  • Movement Pattern Analysis

  • Body Language Analysis

  • Research with Vulnerable Populations

  • Dementia

  • Technology and Older Adults

  • Mindfulness

  • Gardening

  • Flamenco Dance

  • Making botanical costumes for my dog!